Privacy Policy
Last updated: February 27, 2026
Florida First Roofing LLC ("we," "us," or "our") operates the website at https://www.floridafirstroofing.com and is committed to protecting the privacy of our visitors and customers. This policy explains what information we collect, how we use it, and your rights regarding that information.
Information We Collect
Information you provide directly:
- Name, email address, and phone number (via quote, contact, and resource download forms)
- Property address (via quote request forms)
- Project details and messages you include in form submissions
- Service type and urgency preferences
Information collected automatically:
- Browser type, operating system, and device information
- IP address and approximate geographic location
- Pages visited, time spent on pages, and referral source
- Campaign attribution parameters (UTM source, medium, campaign, term, content) when present in URLs
How We Use Your Information
- To respond to your requests — When you submit a quote request, contact form, or resource download, we use your information to respond and follow up.
- To deliver services — If you become a customer, we use your contact and property information to schedule, perform, and document roofing work.
- To improve our website — We use anonymous usage data to understand how visitors interact with our site and improve the experience.
- To send relevant communications — We may follow up on your inquiry with helpful information related to your roofing needs. You can opt out at any time.
How We Store and Protect Your Information
Form submissions are stored in our business management platform (CRM) hosted on secure servers. We use HTTPS encryption for all data transmitted through this website. Access to personal data is limited to authorized personnel who need it to respond to your request or deliver services.
Data Retention
We retain your personal information for as long as necessary to fulfill the purpose for which it was collected, including to comply with legal obligations, resolve disputes, and enforce agreements. Quote and contact form submissions are retained for up to 3 years. Resource download records are retained for up to 2 years. You may request earlier deletion at any time.
Third-Party Services
We may use the following categories of third-party services that process your data:
- Web hosting and infrastructure — to serve this website
- Email delivery — to send confirmation and follow-up emails
- Analytics — to understand website usage patterns (anonymized where possible)
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Your Rights
You have the right to:
- Access — Request a copy of the personal data we hold about you.
- Correction — Request that we correct inaccurate personal data.
- Deletion — Request that we delete your personal data, subject to legal retention requirements.
- Opt-out of communications — Unsubscribe from marketing emails at any time.
California Residents (CCPA): Under the California Consumer Privacy Act, California residents have additional rights including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information. To exercise your rights, contact us using the information below.
Cookies
This website uses cookies for essential functionality and to remember your preferences. See our Cookie Policy for details.
Data Breach Notification
In the event of a data breach that compromises your personal information, we will notify affected individuals within 72 hours of becoming aware of the breach, as required by applicable law.
Governing Law
This privacy policy is governed by the laws of the State of Florida. Any disputes arising from this policy shall be resolved in the courts of Brevard County, Florida.
Contact Us
For privacy-related questions or to exercise your rights, contact us at:
Florida First Roofing LLC
3815 N Cocoa Blvd, Suite 13
Cocoa, FL 32926
Email: info@floridafirstroofing.com
Phone: (321) 301-4512